INSTRUCTIONS:
- ANSWER ALL THE QUESTIONS IN THE SPACES PROVIDED
- State four disciplines that make up business studies. (4mks
- Outline four ways in which a seller may reply to a letter of inquiry. (4mks)
- State four characteristics of a good filing system. (4mks)
- From the factors given below, state whether the factor constitute internal or external environment of a business. (4mks)
Factor Environment a) Social beliefs b) Owners c) Interest rates d) Business physical facilities - Identify four sources of business ideas. (4mks)
- Outline four characteristics of secondary wants. (4mks)
- Outline four features of a supermarket. (4mks)
- Outline four reasons that would make an entrepreneur to prepare a business plan. (4mks)
- Highlight four characteristics of goods. (4mks)
- Indicate the factors of production that each of the following refer to: (4mks)
- Waiter of the hotel ----------------------------------------------------------
- Water harvested from the rain---------------------------------------------
- The hotel manager-----------------------------------------------------------
- Cash register used by the cashier------------------------------------------
- Outline four benefits of a well laid out business structure. (4mks)
- Outline four ways in which goods are prepared for sale. (4mks)
- State four categories of economic resources. (4mks)
- Highlight four characteristics of a successful entrepreneur. (4mks)
- State four duties of a receptionist in an office. (4mks)
- State four natural sources of energy in Kenya. (4mks)
- State four types of small-scale retail businesses that one can start without a shop. (4mks)
- State the meaning of the following main types of business activities. (4mks)
- Trade ------------------------------------------------------------------------------------
- Manufacturing--------------------------------------------------------------------------
- Distribution of goods------------------------------------------------------------------
- Processing of raw materials-----------------------------------------------------------
- Outline four features of indirect production. (4mks)
- State four importance of entrepreneurship in Kenya. (4mks)
- Explain five advantages of an open plan office. (10mks)
- Explain five importance of trade. (10mks)

MARKING SCHEME
- State four disciplines that make up business studies. (4mks)
- Economics
- Commerce
- Entrepreneurship
- Office practice
- Accounting
- Outline four ways in which a seller may reply to a letter of inquiry. (4mks)
- Pricelist
- Quotation
- Catalogue
- Tender
- State four characteristics of a good filing system. (4mks)
- Should be compact
- Should be accessible
- Should be safe
- Should be simple
- Should be economical
- Should be flexible
- Should be suitable
- From the factors given below, state whether the factor constitute internal or external environment of a business. (4mks)
Factor Environment a) Social beliefs External b) Owners Internal c) Interest rates External d) Business physical facilities Internal - Identify four sources of business ideas. (4mks)
- Print media
- Electronic media
- Vocational training and experience
- Hobbies
- Listening to what people say
- Brainstorming
- Shows and exhibitions
- Spotting a market gap / niche
- Business seminars/ workshops
- Research and development / surveys
- Outline four characteristics of secondary wants. (4mks)
- One can survive without them
- They are satisfied after basic wants
- They make a person’s life more comfortable
- They are competitive
- Outline four features of a supermarket. (4mks)
- They are run on self -service system.
- All items have price tags
- They don’t sell on credit
- They don’t transport goods to customer’s premises.
- They sell a wide variety of stock
- Their prices are fixed
- They require large amounts of capital to start and run.
- Outline four reasons that would make an entrepreneur to prepare a business plan. (4mks)
- To foresee and avoid mistakes that could be committed in the future.
- To identify strength and devise ways of dealing with weakness of the business.
- It’s a requirement by financiers.
- To help determine required resources and allocate them appropriately.
- To enable an entrepreneur identify potential market.
- To use it as a motivational tool.
- Highlight four characteristics of goods. (4mks)
- They are tangible
- They can be stored
- They are visible
- They can change ownership
- Their quality can be standardized
- Their quality changes over time.
- Indicate the factors of production that each of the following refer to: (4mks)
- Waiter of the hotel labor
- Water harvested from the rain land
- The hotel manager entrepreneur
- Cash register used by the cashier capital
- Outline four benefits of a well laid out business structure. (4mks)
- Each of the employees knows what is expected of him/ her
- There will be no conflicts or confusion among the workers
- Team work is enhanced
- Ensures proper control which in turn promotes efficiency.
- Outline four ways in which goods are prepared for sale. (4mks)
- Breaking bulk
- Blending
- Branding
- Sorting
- Grading
- Packing
- State four categories of economic resources. (4mks)
- Man-made / artificial resources
- Human resources
- Natural resources
- Renewable resources
- Non-renewable resources
- Highlight four characteristics of a successful entrepreneur. (4mks)
- Innovative and creative initiative
- Hardworking / committed
- Goal oriented/ desire to achieve / high quality desires
- Future oriented
- Self-confident
- Risk taker
- Good decision maker/ ability to solve problems
- Should be flexible
- Should be ethical
- State four duties of a receptionist in an office. (4mks)
- Receiving and directing visitors
- Taking messages from callers and passing them on to the recipients
- Making or cancelling appointments
- Keeping a visitors’ record
- Dealing with simple petty cash ie. For buying newspapers, milk etc.
- Supervising messengers
- State four natural sources of energy in Kenya. (4mks)
- Solar /sun energy
- Firewood /charcoal
- Geothermal power / steam power/ hot springs
- Biogas /biomass
- State four types of small-scale retail businesses that one can start without a shop. (4mks)
- Hawking /itinerant traders
- Peddling
- Roadside selling
- Open air market trading
- Automatic vending by use of machines
- Online selling
- State the meaning of the following main types of business activities. (4mks)
- Trade is buying and selling of goods with an aim of making profit
- Manufacturing – involves combining different raw materials to come up with one final product.
- Distribution of goods - are activities involved in moving goods from where they are produced to where they are needed.
- Processing of raw materials - means changing the form of a good without combining it with other goods.
- Outline four features of indirect production. (4mks)
- Goods produced are meant for sale
- The quantity of goods produced is high.
- The production process mainly uses modern technology
- There is specialization in production
- The production tends to produce surplus goods to be sold.
- The goods and services produced tend to be high quality.
- It is mainly done on large scale
- State four importance of entrepreneurship in Kenya. (4mks)
- Creation of employment
- Formation of capital
- Utilization of locally available resources
- Raising the standards of living of the people
- Increasing the variety of goods available to customers.
- Improved infrastructure.
- Promotion of technology.
- Reduce/ save on imports
- Explain five advantages of an open plan office. (10mks)
- Its easy to locate workers since they are all in one room
- Workers can easily consult each other which promotes team work.
- Flow of information is enhanced because all workers receive the information at once.
- The cost of constructing is low since there are a few partitions/ subdivisions
- There is effective use of office resources and equipment because of monitoring and sharing
- Discourages unauthorized absenteeism because of easy detection
- Supervision is easier because staff are in one big room and only few officers required to oversee others.
- Explain the importance of trade. (10mks)
- Enables individuals to get to get goods and services that they don’t have.
- Brings goods closer to the consumers
- Enables producers to dispose off their surplus products that could have been wasted.
- Enables consumers get wide variety of products.
- Enhances specialization and division of labor.
- Promotes interdependence between individuals and communities.
- The government gets revenue form the traders.
- Contributes to job creation
- Enhances optimal utilization of resources
- Creates a link between producers and consumers.
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