BUSINESS
INSTRUCTIONS:
- Answer all questions in the spaces provided
- State the term given to each of the following descriptions (4mks)
- Study of activities that are carried out in an office……………………………………
- Study of the process of identifying a business opportunity, acquiring the resources to
Start and run a business……………………………………………………………… - Study of trade and aids to trade………………………………………………………
- Study of a systematic record keeping……………………………………………….
- High light four reasons why a business plan is necessary to an entrepreneur (4mks)
- State four characteristics of economic resources (4mks)
- Highlight four factors an organization would consider when an office layout (4mks)
- Classify each of the following as renewable or non-renewable resource (4mks)
- Wool.............................................................
- Lead...............................................................
- Soda ash..........................................................
- Natural gas......................................................
- Identify the office etiquette described in the following statements. (4marks)
Statement Office Etiquette a Handling people politely, pleasantly and with consideration b Being committed to the organization one is working for c Performing duties with excellence,precision and correctness d Ability to keep time in attending duties and appointments - Outline the way through which each of the following types of utility may be created in production. (4marks)
- Time utility:
- Form utility:
- Pace utility
- Possession utility
- Highlight four reasons why a consumer should satisfy basic wants before secondary wants. (4mks)
- Outline four external business environments that may affect the performance of the business. (4mks)
- Name the documents that each of the following descriptions refer to. (4mks)
- Used to correct an overcharge on an invoice ………………………………………….
- Used to alert the buyer that the seller received an order………………………………..
- It is used to inquire for goods…………………………………………………………..
- It is used to organize for transportation of goods between a seller and a public carrier.
- Give four characteristics of indirect production (4 marks)
- Under what four circumstances would cheque payment be preferred most than cash payment? (4mks)
- State four characteristics of a departmental store. (4mks)
- State any four factors that can contribute to the success of business in a certain area (4mks)
- Outline four features of a service. (4mks)
- Highlight four features of a good filing system. (4 marks)
- Outline any four roles of an entrepreneur in production. (4 marks)
- As a student of business studies give two benefits you can get from learning the subject (2 Marks)
Marking Scheme
-
- Office practice
- Entrepreneurship
- Commerce
- Accounting
- Importance of a business plan
- Show amount of finance required
- Motivates employees
- It is a requirement by financiers
- Helps in avoiding mistakes
- Identifying strengths and weaknesses
- Determines how resources are allocated
- Helps in adaptability of the business
- Characteristics of economic resources
- They are scarce/limited in supply
- Have monetary value
- Not evenly distributed in all regions
- Have utility
- Have multiple uses
- Are transferable from persons to persons
- Can be combined in proportion
- Factors to consider when choosing office layout
- Capital required
- Number of employees
- Cost of maintenance
- Area covered
- Nature of the organization
- Government policy/law
- Renewable and non-renewable resources
- Renewable
- Non- renewable
- Renewable
- Non-renewable
- Identify the office etiquette described in the following statements.
Statement Office Etiquette a Handling people politely, pleasantly and with consideration courtesy b Being committed to the organization one is working for loyalty c Performing duties with excellence,precision and correctness accuracy d Ability to keep time in attending duties and appointments punctuality - way through which each of the following types of utility may be created in production. (4 marks)
- Time utility: when goods are stored for future use
- Form utility: goods are processed to more usable state
- Pace utility: goods are transported from where they are produced to where they are needed
- Possession utility:goods are traded or exchanged for other goods or for money
- Reasons why a consumer should satisfy basic wants before secondary wants.
- Basic human wants are essential for survival/consumer cannot do without them.
- Consumer have limited resources
- Basic human wants can’t be postponed.
- All basic human wants are felt needs. ( any 4 x 1 = 4mks)
- External environment
- Legal political environment
- Economic environment
- Demographic environment
- Physical environment
- Competitive environment
- Technological environment
-
- Credit note
- Acknowledgment note
- Letter of inquiry
- Consignment note
- Characteristics of indirect production
- Low quantity production
- Low quality production
- Encourages individualism
- Leads to low standards of living
- Can be very tiring
- Does not encourage innovation and invention
- time wasting moving from one job to another
- Circumstances under which cheque payment would be preferred most than cash payment.
- Where lump sun/huge funds are involved.
- Where security is attached on money involved in transaction.
- Incase evidence of payment is required by a business (written evidence)
- Where references are required in future for payment made.
- Incase privacy of carrying money is needed by organization/business.
- Incase it’s the policy of the business to be making payments using cheques.
- Characteristics of a departmental store. (4mks)
- Offer a wide variety of goods at relatively lower prices
- They are attractive and convenient to shop in.
- They are usually situated in town centers
- They may provide services such as restaurants, reading rooms and post office.
- Each department is managed by a departmental manager dealing in a different line of goods.
- Factors that contribute to the success of business (1x4)
- Good and technical skills of the owner in managing the business
- Good record keeping
- Good customer relations
- Government support
- Adopting modern technology
- Availability of market
- Little or no competition
- Characteristics of a service
- Intangible
- Cannot be stored
- Quantity cannot be standardized
- Inseparable from the provider
- Features of a good filing system.
- Should occupy less space/compactness
- Should be simple and easy to understand/simplicity.
- Should protect document from loss, misplacement, theft and destruction/safety.
- Should be capable of expansion/elasticity.
- Should be appropriate to the needs of the organization/suitability.
- Should not be expensive to start and to maintain/economical.
- Should be easy to retrieve information without disturbing other documents/ accessibility. (Any 4 x 1 = 4 marks)
- Roles of an entrepreneur in production.
- Starts the business/project.
- Controls the production process.
- Makes the decision on what to produce and when to produce it.
- Acquires and pays for all the factors of production.
- Bears all the risks
- Enjoys the profit
- Pays all the expenses
- Owns the whole project(4 marks)
- Benefits of studying business (2mks)
- Equips on with skills to start and run a business
- It is a career subject
- Helps one to understand the role of government in business.
- Assists one to appreciate the role of business in provision of goods and services
- Makes one appreciate the need for good management practices
- Helps one develop a positive attitude towards environment
- Equips one with knowledge to evaluate business performance
- helps one understand the role of communication and information technology in modern business management
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